AGIS E-Recycle Private Limited (“AGIS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://agiser.in. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you visit our website or contact us about our e-waste collection, recycling, and data security services.
1. INFORMATION WE COLLECT
We may collect the following information when you interact with our website or contact us: Personal and Contact Information
Full name
Email address
Phone number
Company or organisation name
Residential or business address
Any other details you voluntarily provide through our enquiry or pickup forms
Service-Related Information
Type and quantity of electronic waste
Approximate weight and material details
Pickup location and preferred collection details
Information shared while requesting a quotation or service
Relevant communication and service history
Technical Information
IP address
Browser type and device information
Website usage and interaction data
Cookies and similar technologies, where enabled
Please do not submit passwords, financial account details, or sensitive personal information through general website enquiry forms.
2. HOW WE USE YOUR INFORMATION
We may use the information collected to:
Respond to enquiries and service requests.
Arrange and coordinate e-waste collection.
Provide estimated valuations and service-related quotations.
Communicate updates about pickups, assessments, and service arrangements.
Understand customer requirements and improve our services.
Maintain internal business, operational, and administrative records.
Protect our website, prevent misuse, and maintain security.
Meet applicable legal and regulatory requirements.
We will use personal information for the purposes explained to you or otherwise permitted under applicable law.
3. SHARING OF INFORMATION
AGIS does not sell your personal information. We may share relevant information with trusted service providers, operational partners, technology providers, or professional advisers where reasonably necessary to operate our website, respond to your request, coordinate services, or meet legal obligations. We may also disclose information where required by law, a court, or a competent government authority. Where information is shared with service providers, we take reasonable steps to ensure it is handled appropriately and only for the relevant purpose.
4. DATA STORAGE AND SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. Access to personal information is limited to individuals and service providers who need it for legitimate business purposes. However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot promise absolute security.
5. DATA RETENTION
We retain personal information only for as long as it is reasonably necessary to fulfil the purposes described in this Policy, provide requested services, maintain business records, resolve disputes, and comply with applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or ensure it is no longer identifiable, subject to applicable legal obligations.
6. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve user experience. You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function. If we use third-party analytics or embedded services, those providers may collect information according to their own privacy policies.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. AGIS is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before sharing personal information with them.
8. YOUR PRIVACY RIGHTS
Subject to applicable law, you may request to:
Know what personal information we hold about you.
Correct or update inaccurate information.
Request deletion of personal information where applicable.
Withdraw consent where processing is based on consent.
Raise a concern or complaint about how your information is handled.
To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before processing your request.
9. CHILDREN'S PRIVACY
Our website and services are intended for individuals and organisations making legitimate recycling or business enquiries. We do not knowingly collect personal information from children without the required consent of a parent or lawful guardian. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable laws. Any updates will be published on this page with a revised “Last Updated” date.
11. CONTACT US
If you have questions, requests, or concerns about this Privacy Policy or the handling of your personal information, you can contact us: